News Flash : Tuesday, March 22, 2011

District Six Publishes Incident Management Team Quick Reference Guide

The District Six Traffic Incident Management (TIM) team recently published the second edition of the Incident Management (IM) Resource Guide Handbook to help increase in-the-field operator job performance and improve the program’s overall level of service. In its continuing efforts to optimize operations, the District’s TIM Team conducted an in-house evaluation of their IM field personnel, which included Road Ranger Service Patrols and Incident Response Vehicle (IRV) operators. The evaluation revealed certain areas requiring improvement, such as team communication and interagency coordination. As a result, the District created this handbook to be a high-level version of its IM Standard Operating Guidelines, capturing the document’s most important points for easier use and convenience. The handbook contains easy-to-view graphics, quick tips and step-by-step instructions on how to handle various scenarios in the field.